Warranty

For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by ALLJOY's Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights.

FOR PURCHASES MADE THROUGH ALLJOY

30-Day Money-Back Guarantee  
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund — no questions asked.

90-Day Free Replacement  
We strive to ensure every customer is satisfied with our products. If you experience any quality issues within 90 days, please contact us for a free replacement.

1-Year Limited Warranty  
We cover all defects in materials and workmanship within one year of receipt. Please note that shipping costs are not included.

FOR VIP CUSTOMERS

30-Day money-back guarantee: If you are not fully happy with the goods you have received, you can get a free return and refund within 40 days of receiving them.

180-Day free replacement: We try to let our products and services to make every customer satisfied, if there's any quality issue within 180 days, please contact us to get a free replacement.

2-Year Warranty: We fix all defects in material, equipment and workmanship within two years from receiving, Shipping costs are not included.

You may return your undamaged product and packaging within 30 days of delivery to receive a FULL REFUND for any reason.

LONG WARRANTY TIME FOR QUALITY-RELATED LSSUES

We take care of all quality-related issues with a REPLACEMENT – for 24 months on all the ALLJOY Massagers and Heating pads. Shipping costs will not be included after 3 months. Please note: Any provided shipping labels must be used within 20 days.

PERSONAL INFORMATION USAGE

If you obtain service under this policy, you authorize ALLJOY to store, use, and your contact information, including name, phone numbers, address, and e-mail address. We may contact you to inquire about your satisfaction with our service or to notify you about any product recalls or safety issues. To achieve these aims, you authorize ALLJOY to transfer your information to any country where we do business and to provide it to entities acting on our behalf. We may also disclose your information where required by law.