Alljoy warrants that this product shall be free from defects in materials and workmanship under normal residential use for a standard period of twelve (12) months from the original date of purchase (extended to twenty-four (24) months exclusively for VIP customers). This limited warranty is granted exclusively to the original individual consumer and is strictly non-transferable.
2.Warranty Period
Period from Purchase
Available Remedies
0-30 Days
Free replacement for quality issues. No refunds.
31-90 Days
For influencer collaborations, media inquiries, and promotions.
91 Days-1 Year
Repair or replacement for material/workmanship defects. Shipping costs excluded.
2.2 Extented Warranty for VIP
Period from Purchase
Available Remedies
0-30 Days
Free return and full refund for any reason within 30 days of delivery.
31-180 Days
Free replacement for quality issues. No refunds.
181 Days-2 Year
Repair or replacement for material/workmanship defects. Shipping costs excluded.
3.How to join the VIP Program?
Step1:
Subscribe via the subscribe page within 30 days of purchase.
Step 2:
Join the Alljoy Facebook group
*A vaild Order ID/Number and proof of purchase are mandatory.
4.Warranty Claim Procedure
Submission: Contact Customer Support via the Contact Us.
Evidence: Provide Order ID, description of defect, and photographic/video evidence.
Shipping: For claims approved after 30 days, the customer may be responsible for return shipping costs.
Expiration: All claims must be filed within the applicable warranty period.
